When you book a tour with Dubai Heritage Tourism LLC, we collect necessary information to process your reservation. This includes your full name, WhatsApp/phone number, email address, and hotel/pickup location. We primarily collect this data via our online booking forms and direct WhatsApp communications.
Your information is used strictly to provide and improve our services. Specifically, we use it to confirm your bookings, arrange transportation, communicate itinerary updates, and respond to your direct queries. We do not use your personal phone number or email for spam marketing.
We respect your privacy. Dubai Heritage does not sell, rent, or trade your personal information to third parties. We may share your pickup details only with our direct drivers and tour guides to facilitate your specific safari experience. We utilize industry-standard security measures to keep your data safe.
If you have any questions about our Privacy Policy or how your data is handled, please contact us at info@dubai-heritage.com or via our official WhatsApp at +971 58 916 7880.